Add Product

Search Results:

Reply
New Member
Posts: 8
Registered: ‎04-30-2018

Need audio driver for NS-P11W7100 tablet after update (keeps installing wrong one.)

I have an Insignia Flex 11.6" Windows 10 tablet. Windows 10 just instaled its latest "update" (which of course means they broke something.) Now my audio does not work.

 

In the device manager, it says the "Intel SST audio" driver is properly installed (no yellow warning sign), but the speaker in thetray has an X on it and I have no sound.

 

I'm fairly certain this tablet uses a "Realtek" audio device, but I can't confirm. And I have no idea what driver I need to get my audio back.

 

"Windows Update" just keeps reinstalling the same non-working Intel audio driver.

 

What audio driver does this tablet need? TIA

Highlighted
Trusted Contributor
Posts: 2,742
Registered: ‎02-07-2011

Re: Need audio driver for NS-P11W7100 tablet after update (keeps installing wrong one.)

Insignias website has the drivers for this tablet, I just double checked.
New Member
Posts: 8
Registered: ‎04-30-2018

Re: Need audio driver for NS-P11W7100 tablet after update (keeps installing wrong one.)

Thanks for the reply, but I already checked that. The download contains just a single driver (for WiFi.) Smiley Sad

Trusted Contributor
Posts: 2,742
Registered: ‎02-07-2011

Re: Need audio driver for NS-P11W7100 tablet after update (keeps installing wrong one.)

Hmm will take a little experimentation, however if you Google "bay trail tablet drivers" you should find what you need. Just be aware it may not even be the audio driver, could also be a chipset driver on those.
New Member
Posts: 8
Registered: ‎04-30-2018

Re: Need audio driver for NS-P11W7100 tablet after update (keeps installing wrong one.)

Thanks, though I don't know the chipset manufacturer either. Smiley Wink

Trusted Contributor
Posts: 2,742
Registered: ‎02-07-2011

Re: Need audio driver for NS-P11W7100 tablet after update (keeps installing wrong one.)

sorry should have been more specific.. "bay trail" is both the  intel cpu and chipset, so most any bay trail windows tablet drivers should get you what you need.  I know lenovo makes one...

Trusted Contributor
Posts: 2,742
Registered: ‎02-07-2011

Re: Need audio driver for NS-P11W7100 tablet after update (keeps installing wrong one.)

Lenovo Miix 2 10 Tablet  - has bay trail win 10 x32 drivers.. all of them...if you install the grafics and chipset drivers you may find the audio works again Smiley Happy

New Member
Posts: 8
Registered: ‎04-30-2018

Re: Need audio driver for NS-P11W7100 tablet after update (keeps installing wrong one.)

Thanks. I found their 32bit Win10 driver package here:

 

https://pcsupport.lenovo.com/us/en/products/tablets/miix-series/miix-2-10-tablet-lenovo/downloads

 

I'll try it at work Tuesaday. Thx.

Posts: 11,247
Topics: 1,846
Kudos: 941
Blog Posts: 0
Solutions: 352
Registered: ‎11-10-2008

Re: Need audio driver for NS-P11W7100 tablet after update (keeps installing wrong one.)

The RealTek Drivers can be tricky to determine the right one but I've found out that many onboard audio uses the same solution unless you have a different chipset which means they add Dolby sound to their chip and so forth.

 

Sorry but it's conusing. If somehow you have a USB port or you can get an OTG adapter you could add in a USB Sound solution which will work with the generic USB Audio driver.

 

Good luck on that. I dislike driver hunting

Best Buy Forums Super User since 2008. Please note I am not employed by Best Buy and I answer questions on my own time. If you find something helpful please add kudos to it. Should something solve your issue please remember to mark inquiries as solved.