06-01-2018 07:44 AM
Hello! I have the Insignia 11.6" Flex Windows tablet (NS-P11W7100). When using the detachable keyboard, the cursor jumps around as I am typing. In mid sentence, it will jump to another part of the screen, usually into the middle of something else I've already typed.
Is this a hardware or firmware bug? Is there a driver update for this issue?
Solved! Go to Solution.
06-02-2018 05:24 AM
I don't think that it is a bug. I run into this often with my Suface 3 and Surface Laptop. It has to do with the sensitivity of the trackpad. Reducing the trackpad's sensitivity, or, disabling it altogether should help. If I disable the trackpad on my units, the problem goes away. Reducing sensitivity helps, but, errant touches by wrists can cause the cursor to move.
06-02-2018 06:13 AM
YEAH!!!!!! Thank you so much! I never use a track pad, and use either a USB or external BT mouse. I completely disable the trackpad and now I can type a sentence without the cursor jumping around the screen!
That has resolved this problem!