12-13-2019 12:37 PM
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12-15-2019 11:26 AM
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That tablet may be locked in a number of different ways, from a Microsoft account to a BIOS password. My best advice is to have Geek Squad get hands on with it for a free consultation. You can set up a reservation to visit here.
An Agent will check your tablet out and let you know what options there are for unlocking it.
|Kyle R|Senior Social Media Specialist | Best Buy® Corporate|
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12-15-2019 07:10 PM
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