12-13-2019 12:37 PM
Solved! Go to Solution.
12-15-2019 11:26 AM
Welcome to the Insignia community. Thank you for joining us.
That tablet may be locked in a number of different ways, from a Microsoft account to a BIOS password. My best advice is to have Geek Squad get hands on with it for a free consultation. You can set up a reservation to visit here.
An Agent will check your tablet out and let you know what options there are for unlocking it.
12-15-2019 07:10 PM
12-15-2019 07:52 PM