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Posts: 2
Registered: ‎11-17-2008

My hard drive died

[ Edited ]
I have an HP dv5000 and yesterday after 4 years, old faithful died on me. I called customer service and was told that the part is number 418583-001. I would like to buy one from best buy but have ZERO idea on how to choose one for me. Any help would be appreciated.
Message Edited by Geah on 11-17-2008 10:36 AM
Message Edited by Geah on 11-17-2008 10:37 AM
Posts: 8,547
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Registered: ‎09-29-2008

Re: My hard drive died

Hey Geah,

 

Because this is a replacement for a laptop, you're probably going to want to look for a 2.5" Serial ATA (SATA) hard drive.  Larger drives that are intended for desktops (3.5" drives) won't necessarily fit into your computer, and it's not very likely that either a Parallel ATA (PATA) or SCSI drive were originally installed into the unit.

 

The only real question that remains then is what size hard drive should you purchase.  If you use your laptop primarily for storing photos and videos, a larger hard drive capacity is always recommended.  Remember though that if you're still not quite sure what to look for - or would just like a few recommendations - you can always speak with a technician at your local Best Buy® store for more information.

 

Hope this helps you out!

 

Agent Aaron
Geek Squad® Community Connector
Go Ahead. Use Us.

Aaron|Social Media Specialist | Best Buy® Corporate
New Member
Posts: 2
Registered: ‎11-17-2008

Re: My hard drive died

it's an IDE drive. does that matter?
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Posts: 8,547
Topics: 232
Kudos: 154
Blog Posts: 89
Solutions: 422
Registered: ‎09-29-2008

Re: My hard drive died

Hey again Geah,

 

IDE and PATA are terms that are often used interchangeably - I'm sorry if I forgot to mention that in my earlier post.  If the original drive is an IDE drive, then you'll need to look for another IDE (PATA) drive as well.  Unfortunately, because IDE drives started to be phased out in favor of SATA drives as early as 2003, you may not be able to find many available options through your local store.  Best Buy® does however still carry a few of these hard drives, most of which (to my knowledge) are made by Western Digital.

 

If you'd like more information, I would strongly suggest searching for "IDE hard drives" on www.Bestbuy.com and using the "Compare" feature on the result page.

 

Thanks again,

 

Agent Aaron
Geek Squad® Community Connector
Go Ahead. Use Us.

Aaron|Social Media Specialist | Best Buy® Corporate