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New Member
Posts: 1
Registered: ‎11-29-2008

My computer cannot start normally

At about July, I found that my laptop cannot start. When I clicked the power button, the screen was still black, so I sent my laptop to a store to fix it, they helped me to change a new main board. Now I find the same problem appears again, but only sometimes. Sometimes it can start normally and sometimes it cannot start, but after I shake it for a while, it begins to work again.

If I send my laptop to best buy to repair it, how much will it cost? Thank you very much.

Posts: 9,924
Topics: 1,442
Kudos: 702
Blog Posts: 0
Solutions: 316
Registered: ‎11-10-2008

Re: My computer cannot start normally

The price it costs is determined by the issue. Warranty also affects the cost as well. If its not in warranty, and chances are the LCD panel is going kaput, it might be a better idea just to buy a new laptop altogether. Your local Best Buy Geek Squad group will usually charge a diagnostic fee to check for the issue. There may be other costs involved as well , so check before you bring it in.
***Please keep in mind that I am not employed by Best Buy and are just a regular forums Super User and an everyday shopper like you. If you find my posting helpful, please add kudos to it. Remember to mark answered questions as solved if something helped you to speed up the answer queue for other customers***
New Member
Posts: 2
Registered: ‎12-05-2008

Re: My computer cannot start normally

Maybe its your hard drive, have someone check it run test.