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Posts: 1
Registered: ‎11-25-2012

Motorola SB5101U

Hi I just recently bought a Motorola modem because I didn't want to keep renting the one from comcast. The one I use atm is (Motorola SB5101) I have tried everything to get the SB5101U working, but sadly it wont. When I plug the wires back into the SB5101 it works normally, but when I plug it into the SB5101U never works.

The problem it keeps telling my is about my IP address. PLEASE HELP

Posts: 8,748
Topics: 648
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Registered: ‎02-12-2009

Re: Motorola SB5101U

You need to call Comcast to activate it.

If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.

I'm NOT an employee of Best Buy, or Geek Squad, though I did work as an Agent for a year 5 years ago. None of my posts are to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.