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New Member
Posts: 1
Registered: ‎08-09-2018

Monitor repair

Hi,

 

I am currently using the asus mg279q and ended up having a dead ant trapped inside the monitor (between the glass and the screen) so it appears like two dead pixels. I was wondering if best buy would be able to remove it and if so how much it might cost?

 

Thanks.

Emerging Expert
Posts: 5,719
Registered: ‎02-25-2013

Re: Monitor repair

Well that is a new one I must say.

 

Monitor reapair for something like that could be tricky.  the layer between the display and the glass could be a problem to get apart.  And I think it would cost a hefty minimum.

 

But you may want to go in and talk directly to a geek squad person.

Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.
Posts: 2,152
Topics: 40
Kudos: 374
Blog Posts: 16
Solutions: 131
Registered: ‎08-08-2017

Re: Monitor repair

Hello, LittleYo10.

 

Welcome to our community! I have to agree that I've never seen a dead insect trapped in a screen before, but I'm sure you're ready to get it out of your monitor. From what I understand, monitor repairs can be quite costly—sometimes more expensive than a new monitor may cost—so I would have to echo @bobberuchi's suggestion of swinging by your local Best Buy store and speaking with a Geek Squad Agent to see if this is possible and how much it may cost.

 

Best,

Sam|Retired Social Media Specialist | Best Buy® Corporate
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