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Posts: 1
Registered: ‎12-07-2008

Misbehaving Microsoft's wireless mouse

My mouse has started to act erratically, it jumps around the screen when I am trying to scroll or point on something,  Then when I try to zone in on an item the item seems to repel my pointer, and won't let me click on the item.  I can play scrabble on pogo, and the pointer only moves the letters around the board a few times.  I have a new battery in it, but it also happens with a corded optical mouse and the mouse pad on my laptop, which I am presently using.  Any suggestions as to what could be wrong?
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Registered: ‎11-10-2008

Re: Misbehaving Microsoft's wireless mouse

Leslie,

 

How many years or months have you owned the mouse?

 

If its getting old it might be misbehaving because of its age. If its not old but its newer, it might be failing.... If its newer, then you might want to contact Microsoft support for your warranty options. In this case i hope you saved your sales slip

Former Best Buy Super User Community Veteran since 2008. Please note due to the forum closings, I will no longer be answering posts on these forums. Please visit https://www.bestbuy.com/support for support or dial 1-888-BEST-BUY for further assistance.