Computers & Tablets

[ask314]

Can you all fix the lines in the MacBook airs and pros 2019?

[CalebH-BBY Retired: Social Media Specialist]

Hey there!

Thank you for taking the time out of your day to reach out about this, and welcome to our online platform! This is a great question. It definitely is circumstantial and dependent on the severity. I'd love to learn a little more and see what can be done. To get started, could you please reach out to me directly via Private Message and verify your full name, phone number and email address? From there, we can dive in and check this out.

I look forward to hearing back!

[Josh-ECR]

Hey Amirah!

We appreciate your interest in AppleCare services.

If your Mac requires servicing, visit support.apple.com/mac/repair/service for information regarding AppleCare services.

As of right now, we do offer support for all Macs released in 2019. To get started on your service request, visit getsupport.apple.com. We can route your repair to the nearest service location, which includes Geek Squad, an AppleCare Authorized Service Provider. Please note that authorized service providers may set their own prices.

If you have any more questions, feel free to reach out at support.apple.com, and we'll do our best to help you out.

Thanks!

Josh

Apple Inc.

Executive Consumer Relations

I am a representative of Apple Inc. ("Apple"). This response is an attempt to provide official support and/or services rendered by Apple. I am not an employee of BestBuy.com, LLC or their affiliates ("Best Buy"). Furthermore, I do not represent Best Buy in any form as a result of this message. Communication transcripts of this account may be archived. More information can be found at privacy.apple.com.

[ravik]

So my wife wants to really wants to dedicate more time this year to writing, therefore I'd like to get her a new Mac as our currently MacBook Pro is getting long in the tooth. The battery is bad and we of course have that awful butterfly keyboard.

I'm looking at either getting her the new MacBook Air or the 13" MacBook Pro with the M1 chip. Is there any reason to go for the more expensive MacBook Pro in her case? Based on what I've read so far, it seems like both have similar performance specs, both are not using the butterfly keyboard, and both seem to have excellent battery life. The only big difference I see is the touchbar on the MacBook Pro, but given we don't have one, I'm not sure how useful it is or if it's worth the extra few hundred dollars.

Anyways, thanks for any advice or suggestions!

[Zlatislav]

I love macbook airs too!