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Visitor
Posts: 1
Registered: ‎02-10-2020

Mac laptop- screen cracked

I just purchased my laptop in Nov 2019 new. Currently working from home when a thick fuzzy line appeared on the far right side and will not go away. Should I replace the screen??
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Posts: 1,362
Topics: 17
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Registered: ‎10-03-2017

Re: Mac laptop- screen cracked

Hello, U146502,

 

Thanks for reaching out!

 

If you purchased your laptop new in November 2019 then it should still be covered under the manufacturers warranty, assuming you didn't get the Geek Squad Protection plan. I welcome you to visit a local store to see if it can be repaired under warranty or work with the manufacturer to get the repairs done. Please note that our stores do require an appointment for Geek Squad.

 

Best,

Dave|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
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Posts: 4
Registered: ‎02-03-2020

Re: Mac laptop- screen cracked

Sure,it is necessary.