09-06-2018 01:11 PM - last edited on 09-06-2018 01:32 PM by Bill-BBY
It may not be your modem neccesarily.
Have you visited www.speedtest.net lately and compared your speed to what you are paying?
The 2.4ghz bands willl produce some speed but you won't get the bandwidth and throughput that 5ghz would provide.
I think that a Wireless AC Wifi adapter would help, providing the device does not have that built in yet. Otherwise, you will want to connect to the 5.0 ghz band on your device.
09-06-2018 01:13 PM
Don't go there! Go to speedtest.net! Sorry for the mislink
09-07-2018 07:18 AM
There could also be a number of other contributing factors.
In my situation it was the cable between the fiber on the street and my modem. I had a very poor signal. My cable was very old and could not support higher bandwidth. I was getting slow speeds and the quality of video on my new HD TV was very poor.
Also the number splits and the quality of the splitters.
the guy from the cable company told me your BEST option is to have zero splits between the street and the modem. That is normaly not attainable so you go with as few splits as possible. He fixed it up as well as he could with only one split before the modem and things have been outstanding since.
09-08-2018 05:16 PM
In the event of a bad cable, if you find a good district manager or supervisor for the tv provider in your area they will come out and replace the line most of the time free of charge. It usually saves them repeat calls and so forth .