Computers & Tablets

[Queen19]

I just recently updated my computer and now it won’t connect to the internet. Did the update do something or is there something in settings I need to do?

[Dave-BBY Retired: Social Media Specialist]

Hello, Queen19,

Uh-oh! That's certainly strange to hear and probably shouldn't be happening. Have you attempted to manually reconnect to your WiFi? Is the WiFi icon even available in your task bar? It's possible your drivers have had an issue during the update. There are many variables involved but once I get a response I'll see how I can help!

Best,

[Queen19]

I was finally able to get connected and stay connected. Thank you!

[Dave-BBY Retired: Social Media Specialist]

Hello, Queen19,

Awesome! That's great to hear. I appreciate you updating us!

Thanks,