09-27-2008 08:05 AM
09-30-2008 06:11 PM - edited 09-30-2008 06:12 PM
Annabel..
If you have the BestBuy warranty for your computer it covers for the charger. Now there is a very good chance that there is an issue with the connection on your laptop where the charger plugs in, that is a common problem. I would suggest you bring your laptop in to the nearest BestBuy so that the GeekSquad can test your charger and tell you if that's the issue or if you computer might have be taken in for other repairs. If you are SURE that the charger is the problem and you have the BestBuy PSP (performance service plan) or GSBTP (geeksquad balcktie protection) you can call 1-888-BestBuy and order a new charger over the phone, it will be coverage under your warranty and mailed to you.
Hope this helped.
Andre Da Silva
Store 551
GeekSquad Supervisor