08-08-2011 02:44 AM
I own an HP Pavilion Dv7-3000 and I broke my backspace button on my keyboard.
The rubber cap came off and I contacted HP about it and they said I needed to get the entire keyboard replaced but I no longer have a warranty with them.
Thus I would have to do it myself or have someone else do it for me.
I currently have the replacement keyboard on hand and all I need to do is remove the keyboard attached to my laptop and install the new one.
My only issue is that I break practically everything I try to fix.
So I was wondering if BestBuy would be able to remove and replace the laptop keyboard for me?
I did not buy the laptop at BestBuy but I have run out of options.
I don't want to result in replacing my entire laptop because of one key.
08-08-2011 06:45 AM
08-08-2011 09:55 AM
I have actually watched multiple videos and it looks fairly simple, but still I have a serious electronic illness when it comes to fixing things.
That's why I want to be safe and see if BestBuy will do it for me.
08-08-2011 02:27 PM
Geek Squad would most definitely be able to replace that keyboard! Just bring it into any store to get an estimate!
|I am a Bestbuy employee who volunteers on these boards on my own time. I am not paid for posting here, and you should understand that my opinions are exactly that - opinions. I do not represent Bestbuy in any way.|
: Open Mailbox
08-08-2011 04:26 PM
Sorry to hear that you have a broken key on your DV notebook. I've encountered customers who have easily replaced their own notebook keyboard. However, it you are even somewhat fearful of doing so, I would strongly follow Redwyw's advice and take your notebook to the Geek Squad, especially since you ask:
"So I was wondering if BestBuy would be able to remove and replace the laptop keyboard for me?
I did not buy the laptop at BestBuy but I have run out of options."
HP Social Media Ambassador
08-08-2011 08:30 PM
I actually called my local best buy today and was informed that it would cost about $60-100 to just put in the keyboard for me.
I already spent so much money for the replacement itself and now I would have to pay someone $60-100 for them to put it in.
I think I'm going to take the risk of replacing it myself.
Thank you to everyone for answering ^^