10-11-2019 12:22 PM
10-11-2019 12:46 PM - edited 10-12-2019 01:04 PM
Good Afternoon and welcome, angro23,
Thank you for choosing Insignia for your purchase of your adapter. I’m sorry to hear that with the most recent update to Mac OS it’s not working anymore. I understand how frustrating that could be. I’d be happy to point you in the correct direction on this matter.
The Quick Setup Guide shares it should be compatible with Mac OS X 10.6 and later versions. Have you checked to see if you have the most up-to-date driver downloaded? Also, if you’re continuing to have an issue please give our advanced support teams a call at (877) 467-4289. They’d be best positioned to discuss this further and troubleshoot with you in the moment.
|Mariah|Social Media Specialist | Best Buy® Corporate|
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