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Registered: ‎11-10-2008
Accepted Solution

Insignia Bluetooth 4.0 Adapter

Is this sufficient enough to use my XBOX One Controller via Bluetooth? Or does my controller require a higher level of Bluetooth to operate off a dongle like this one. Reason I am asking is that the Bluetooth adapter built into my Dell G3 3590 is no longer recognized on the motherboard and after many steps of trouble shooting, even reloading my system, it still does not detect the presence of it. 

Best Buy Forums Super User since 2008. Please note I am not employed by Best Buy and I answer questions on my own time. If you find something helpful please add kudos to it. Should something solve your issue please remember to mark inquiries as solved.
Posts: 11,418
Topics: 1,900
Kudos: 972
Blog Posts: 0
Solutions: 356
Registered: ‎11-10-2008

Re: Insignia Bluetooth 4.0 Adapter

I managed to solve my own issue. Turns out I can use any USB 2.0 cable and connect one end to my controller and plug the other end to the USB port. Prefer wireless connections but this is a workaround I can deal with. 

Best Buy Forums Super User since 2008. Please note I am not employed by Best Buy and I answer questions on my own time. If you find something helpful please add kudos to it. Should something solve your issue please remember to mark inquiries as solved.
New Member
Posts: 1
Registered: ‎07-23-2022

Re: Insignia Bluetooth 4.0 Adapter

Found a workaround for the NS-PCY5BMA2 Bluetooth adapter for Windows 11.
Open Start menu
search for device manager
right-click the failing BCM20702A0 device
Properties
Update Driver
Browse my computer
Let me pick
Choose ASUS model Asus BT-183
Bypass the warning and this driver will work.
Posts: 88
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Registered: ‎12-07-2021

Re: Insignia Bluetooth 4.0 Adapter

Hi, Nathanx,

 

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Sincerely,

 

Meghan|Social Media Specialist | Best Buy® Corporate
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