08-14-2018 09:20 AM
08-14-2018 08:13 PM
Thanks for connecting with us here on the forum. It's never fun to encounter an issue when attempting to use a new adapter. If you can answer the following questions, I'll do my best to help.
What is the model number of the ethernet adapter you're using? Also, what kind of drivers are you trying to install, and what kind of laptop are you using? When you try to open these drivers, what error message(s) are you seeing?
I look forward to hearing from you soon.
|Sam|Social Media Specialist | Best Buy® Corporate|
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