Add Product

Search Results:

Reply
Highlighted
New Member
Posts: 2
Registered: ‎05-01-2020

Help

Need help recently baught this pc 2 days ago and when firing it seemed good but recently the pc boots but monitor says no signal. Checked the ram and cleaned it.checked all cords.unpluged everything then held power button to drain power but still wont show. Any ideas
Highlighted
Emerging Expert
Posts: 7,376
Registered: ‎02-25-2013

Re: Help

do you have a different monitor you can hook up. Just to make sure it isn't the monitor
I am not an employee of Best Buy and all opinions left on this forum are my own. Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query.
Highlighted
Posts: 561
Topics: 23
Kudos: 121
Solutions: 34
Registered: ‎07-23-2018

Re: Help

Mrshrimpy,

 

We would love to take a look at some common troubleshooting steps! Let's start with the most common solutions: 

 

  • Have you been able to try a different cord to ensure there is no issues there? 
  • Have you been able to try a different monitor to ensure there is no issues there? 
  • Have you been able to try a different port/connector on the PC to ensure there are no issues there? 

This will help us verify that it is truly your PC malfunctioning; and not a different part of the process. 

Austin|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!