09-06-2019 10:05 PM
I just bought the Insignia NS-PCHDEDS19 Dual Hard Drive Docking Station so I could recover a hard drive from my laptop that won't boot up windows anymore.
So i followed the minimal instructions that come in the box (looked online for more but got the same) and inserted the HD into the Docking Station and fired her up. But it keeps saying I have to format the hard drive first. I dare not because the whole point of this is to rescue everything I had on the laptop.
My knowledge of the word FORMAT is to wipe clean what is on that disk or in this case hard drive and reformat its basics to start over.
So I need HELP or I'll be returning this device loking for a method to retrieve my data.
Thanks in advance
09-08-2019 07:02 AM
09-11-2019 11:36 AM
Welcome to our community.
nckhammond has all the right answers. There is nothing really to add except to say you can visit Geek Squad online to schedule a time to speak with an Agent at the store about your hard drive. Alternatively, Insignia Support may have some useful tips too; you can reach them via (877) 467-4289
I hope this helps. Thank you for writing to us.