11-16-2016 07:45 PM
I dropped my HP Envy x360 and the screen popped out of the shell. I pushed it back in but there's a few problems to it now. The side of the screen is cracked a little. Its a touchscreen and i know getting a touch screen fixed is expensive. I don't really care about the touchscreen part to be honest. However, now every time i try to move the screen, it starts to click things on it's own. I think maybe the touch screen configuration is out of place or something with the aluminum shell. is this something fixable? and does anyone know where and how much?
Everything else works perfectly fine. it's just slightly annoying to not be able to open or close the laptop. Help appreciated
11-17-2016 08:51 AM
Under the device manager, go to Human Interfaces and disable HID Touch Screen. Your unit will act like a normal laptop now.
11-17-2016 01:44 PM
11-15-2019 08:58 AM
did you ever figure out what to do. I just did the exact same thing and i just want to be able to close it. Everything else appears to be top shape. Nothing broken, screen works, and I just don't know what to do. Thanks.