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Visitor
Posts: 4
Registered: ‎02-02-2016
Accepted Solution

HDMI-to-VGA Monitor adapter- notebook & monitor screens don't match

I recently purchased Insignia™ - 5" HDMI-to-VGA Adapter - Black Model: NS-PG95503 to use w a HP 15 TouchSmart (resolution1366 x768) to a HP W2072a monitor.  Monitor display doesn't match notebook display, except task bar at bottom of screen.  Advice?

Visitor
Posts: 1,264
Registered: ‎08-27-2015

Re: HDMI-to-VGA Monitor adapter- notebook & monitor screens don't match

Hello mccharron,

Welcome to Community@ Insignia™!

More than likely, the computer is set to extend the monitor instead of mirror the monitor. This means that it is creating a second monitor instead of duplicating the original. You can test this by trying to click and drag a window off the main computer screen and see if it appears on the monitor. 

 

If you would prefer the monitor display the same image as the computer, you will need to go into the computer settings and select that option. What operating system is the computer? I may be able to assist with finding that setting. 

Regards,
Ryan
Insignia™ Support

Visitor
Posts: 4
Registered: ‎02-02-2016

Re: HDMI-to-VGA Monitor adapter- notebook & monitor screens don't match

Windows 10 on an HP touch smart. Thank you!
Visitor
Posts: 4
Registered: ‎02-02-2016

Re: HDMI-to-VGA Monitor adapter- notebook & monitor screens don't match

Figured it out! Thanks for the clue.
Visitor
Posts: 1,264
Registered: ‎08-27-2015

Re: HDMI-to-VGA Monitor adapter- notebook & monitor screens don't match

Hello mccharron,

Thank you for responding!

Excellent! Happy to help!

Regards,
Ryan
Insignia™ Support