02-04-2023 10:04 PM
02-05-2023 07:00 AM
02-05-2023 10:29 AM
Thank you for reaching out to us on the Best Buy Forums page. I can understand how you are feeling today, dealing with a keyboard that is not working correctly. Our Geek Squad Agent are highly skills and will try their Best Buy to repair any issue that is presented to them in a timely manner. I would suggest to click here to make an appointment to visit your local Best Buy Geek Squad Team.
If you have anymore questions or concerns, please reach out and let me know.
|Bryant|Social Media Specialist | Best Buy® Corporate|
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support
02-08-2023 03:40 AM
Geek Squad can help with just about anything you can think of computer related. FYI do you have a warranty on it? If so Best Buy can help direct you to warranty support if it's a covered defect. But I am not certain if Best Buy is considered an authorized Dell repair facility.