Computers & Tablets

[KINNEY0201]

Hi,

     Am am trying to use the VPN connection wizard to connect to my work network using my laptop.  I have successfully done it on my desktop, but cannot get my laptop to connect.  Can someone please advise?  As detailed as possible would be appreciated.  Thanks!

[Matthew-GS Retired: Community Advocate]

Hi KINNEY0201!

No one replied yet so I thought I would try to help you, but I don’t have enough information.  Did you use the exact settings given by your IT department/support to establish a Virtual Private Network (VPN)? Do you have anti-virus software or specific firewall software running?  There are many variables involved, including your operating system (XP or Vista?) and their server settings, so you may want to have your company’s IT people help you.

If you need further instructions, here is Microsoft’s support for VPN Connection for Windows XP or for Windows Vista.