03-11-2019 01:43 PM
I dropped my Chromebook Insipron about two weeks ago. It fell two feet or less and now there is dead pixels at the bottom. It's smaller than a dime and it hasn't really concerned me. This morning I opened my Chromebook and there was a black spot about the size of a quarter that wasn't there last night. It rapidly grew and the size has doubled.
I got the Chromebook for Christmas 2018. There's a one year warranty on it. Is it covered?
03-11-2019 06:51 PM
Sounds frustrating. Unfortunalty the Warrenty will not cover damage done to the Chrombook.
03-14-2019 11:05 AM
So that I can provide you with a more accurate response, did you decide to opt in to the Geek Squad protection at the time of your purchase?
|David|Social Media Specialist | Best Buy® Corporate|
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