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New Member
Posts: 5
Registered: ‎04-05-2014

Re: Can't access internet

I had this similar issue with my laptop. We found out it was the NIC card. This issue caused my laptop not to connect/see the internet. We tried everything cutting off, rebooting, new modems, routers, etc. It wasn't any of those issues just a NIC card issue. You can purchase a USB NIC card online.
Member
Posts: 12
Registered: ‎03-03-2014

Re: Can't access internet

Graduate97, I'm gonna try your solution. Any suggestions on a brand or where to buy online? Any help is appreciated!
New Member
Posts: 5
Registered: ‎04-05-2014

Re: Can't access internet

It was suggested by my IT dept to purchase a USB 3.0 to Gigabit Ethernet NIC Network Adapter -10/100/1000 Mbps. There's wireless adapters, this adapter is wired. Or it can be replaced internally on the laptop by a computer shop. Bestbuy. Office depot, office max. Bestbuy website sells them at reasonable prices.
Member
Posts: 12
Registered: ‎03-03-2014

Re: Can't access internet

Excellent!!! Problem solved!!! Thank you!!!!!!
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New Member
Posts: 5
Registered: ‎04-05-2014

Re: Can't access internet

Glad that solved your problem. Which route did you take ?
Member
Posts: 12
Registered: ‎03-03-2014

Re: Can't access internet

Ordered a Belkin NIC adapter from amazon. Works great!
New Member
Posts: 5
Registered: ‎04-05-2014

Re: Can't access internet

Ok, glad you're back up and running.