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Posts: 1
Registered: ‎05-05-2018

Can't Sign Onto Tablet Due to No Internet Connection (Windows)

I bought my wife an Insignia Tablet from Best Buy for Christmas and she's had it ok for now.  But now it seems she can't sign onto the tablet as it keeps needing a Wifi connection.  This is the windows version so I know things are different.  I had a Dell Mini-laptop that was like this until I took it off the windows sign-in option. Is there a way she can just get around this sign -in issue without going to a hard or factory reset?  

Posts: 18,193
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Registered: ‎09-29-2008

Re: Can't Sign Onto Tablet Due to No Internet Connection (Windows)

Hello DRadioFlyer,


Welcome to Community@Insignia!


I'll be happy to look into this for you if you will please reply with the tablet model number.




Insignia Support

John|Social Media Specialist | Best Buy® Corporate
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