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Posts: 1
Registered: ‎01-22-2018

pioneer deh-x6810bt microphone not working

Installed my pioneer deh-x6810bt, seems to be working fine other than, the mic doesnt seem to be working.  I installed according to instructions.  When I make or receive calls, I can hear the other person through my speakers on the radio, however they cannot hear me at all, as if the mic was not there.  Silence.  Any ideas on how to trouble shoot? I double checked the plug in, etc.  

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Registered: ‎04-18-2017

Re: pioneer deh-x6810bt microphone not working

Hello There rdmcmains-


Welcome to the Best Buy forums!  I'm disappointed to hear that your microphone isn't working on your Pioneer radio, and I'm wanting to point you in the right direction!


Since we offer this service at many of the store locations, with MECP certified Geek Squad Autotechs, I can only recommend you call or speak with your local store to schedule a time to have this vehicle looked at.  During this busy holiday season, please forgive us if the wait times are longer than you might have expected.  


I do hope you're able to get your Bluetooth functioning as it should, here soon, and don't hesitate to write back if you have any questions after speaking with the store! 




JJ|Social Media Specialist | Best Buy® Corporate
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