Add Product

Search Results:

Reply
Highlighted
New Member
Posts: 2
Registered: ‎12-12-2019

Viper remote starter not unlocking drivers door

I have a Viper remote starter that is almost 2 years old. 2 Days ago it started not unlocking my drivers door. I click to lock/unlock/and keep cycling and sometimes it will finally unlock, but I have mostly had to walk around and reach across from passenger side. It unlocks all the other doors. It appears to be unlocking the door but it isnt. Regual key fob for the car works fine when its not running.

 

Any ideas?

Highlighted
Geek Squad Agent
Posts: 3,592
Registered: ‎03-20-2012

Re: Viper remote starter not unlocking drivers door

being 2 years old makes me suspicious of the battery losing it's strength.  Have you tried replacing the battery in the remote.  Be sure to replace the battery with the correct size, if you take out two 2016 batteries do not replace it with a 2032, it will still work but cause really weird issues.  These older remote starts had many customers replacing the 1 way remote 2032 battery with the 2 way remote two 2016 batteries and had similar symptoms. 

First thing is first, if you haven't already, I would replace the battery.  If you're still running into the same situation, I would stop by or call your local Best Buy to schedule a time for the car to be looked at under the lifetime labor warranty workmanship to see if we can't take a closer look to fix this for you!

I am a CAR Geek Squad Autotech, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
Was the question answered click solution and kudos the post?!
Highlighted
New Member
Posts: 2
Registered: ‎12-12-2019

Re: Viper remote starter not unlocking drivers door

I changed the battery a couple days ago. It had a 2032 in it ,so that's what I put back in it. Just tried it with my key and it wont unlock with key either. Will have to call best buy I guess
Highlighted
Geek Squad Agent
Posts: 3,592
Registered: ‎03-20-2012

Re: Viper remote starter not unlocking drivers door

Please do give your local Best Buy a call to schedule an appointment with your Geek Squad Autotech.  They should be able to get this taken care of during that appointment duration time frame. 

I am a CAR Geek Squad Autotech, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
Was the question answered click solution and kudos the post?!