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New Member
Posts: 4
Registered: ‎01-30-2018
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Viper DS4+ unlock and T-harness installation questions

 

Hi there -

 

I have ordered Viper DS4+ remote starter + Geek squad T-harness installation for my 2017 Toyota Highlander with PTS (push-to-start, with Smart Key)

 

I have a couple of questionso n DS4+ :

 

1.  I read that after remote starting using the Viper remote or the Toyota Smart key fob, the car can only be unlocked using the Viper remote.  Is that correct?  How about walking up to the car and unlocking using the handle (with the Smart Key in pocket)?

 

2.  The Geek squad installation description says the installation will be done with T-harness.  However, I did not see this option in the Directed website.  No T-harness option is shown for 2017 Toyota Highlander.  If there is no T-harness, how is the installation done?

 

thanks!

 

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Registered: ‎04-18-2017

Re: Viper DS4+ unlock and T-harness installation questions

[ Edited ]

Hello Ipknjm-bb-

 

Welcome to the Best Buy forums!  Thank you for providing me with as many details as possible, and by adding your vehilce information, I was able to locate the exact installation manual for your 2017 Toyota Highlander (PTS transmission), and the DS4+.  I wanted to provide you with a full list of things to expect, things to prepare for, and also a way to get the ball rolling in the right direction to get this remote start installed into your vehicle!  

 

Your 2017 Toyota Highlander, **while remote started**, will not allow your vehicle to open without using the factory keyfob.  Should you be able to use the button on the door, like you normally would with the smart key while the **vehilce is NOT remote started**, this would be an added bonus.  Since your Highlander installation manual states that there is no "secure takeover" for your vehicle the car will shut down when the drivers door is opened.  This should be brief with you during, before, or after the installation at the demonstration.  It sounds like your Geek Squad Autotechs are on top of the ball for your car, and you should be in good hands!

 

With that said, you will need some additional parts for your vehicle that I wanted to provide you before your appointment, along with a list of things to do for each product. 

  1. Universal T-harness, 6024002, not sold online.  Will need to call in advance to check availability, along with possibly having to go to the store to order the harness, if they are not in stock. 
  2. Materials Charge $5.00: This charge is assessed for all vehicles who have installations performed at an installation bay
  3. Hood Tilt Switch $9.99: Mandatory for a remote start installation if a factory hoodpin is not present
  4. Parking light relay $12.99: used to pulse the Automatic parking lights so these do not stay on, draining the battery if you do not enter the vehicle before it times itself out. 

A Geek Squad Autotech may reach out to you to make sure you have these parts in stock before your appointment, but if you're wanting to have peace of mind with the product in hand, please be sure to call the store of your choice to order any additional parts that may not be in stock at your installation date!  I'm hoping this helps you out, and if I can clarify anything further, don't hesitate to let your local Autotech or I know!

 

Kindly,

 

 

JJ|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 4
Registered: ‎01-30-2018

Re: Viper DS4+ unlock and T-harness installation questions

Thanks for the detailed answer. The DS4+ was bought as part of the installation package. I will go to have this Viper DS4+ installed tomorrow and will let you know how it goes.
New Member
Posts: 4
Registered: ‎01-30-2018

Re: Viper DS4+ unlock and T-harness installation questions


Well, so I went to Bestbuy for installation today...

The installer there was very helpful, but also very hesitant about installing the Viper DS4+. He said they are nothing but trouble (due to programming difficulties) and he prefers Compustar. Also he has no idea about the "harness" as part of the installation. He says it needs to be bought separately & couldn't find the right part after searching viper's website.

In the end, I appreciated his frankness and returned the entire package right there at the auto bay.

I have read online that the Viper DS4+ was installed successfully for my specific vehicle type by Bestbuy Geek Squad... so I wonder how this particular GS site is different?

Posts: 2,599
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Registered: ‎04-18-2017

Re: Viper DS4+ unlock and T-harness installation questions

Hello Ipknjm-bb-

 

Were you able to get a Compustar remote start installed into your vehicle that day, or was a refund just processed?  I'd be happy to see what options exist for Compustar, if you're back to shopping!  Just let me know how I can help, and I'd be happy to do so! 

 

Sincerely, 

JJ|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 4
Registered: ‎01-30-2018

Re: Viper DS4+ unlock and T-harness installation questions

Thanks for the reply.

 

I just returned the whole Viper DS4+ package there.  I'll look into the Compustar solution later.

 

I would suggest to anyone looking to use Geek Squad auto installation to call ahead first and make sure (a) the installer is comfortable installing the part;  (b) has all the parts needed or if not, what is required to purchase.

 

 

 

Posts: 2,599
Topics: 57
Kudos: 223
Blog Posts: 3
Solutions: 125
Registered: ‎04-18-2017

Re: Viper DS4+ unlock and T-harness installation questions

Hello Again Ipknjm-bb-

 

Having Compustar in my personal vehicle and knowing most of our bays are stocked with the T-harness integration you're looking for, I'd be happy to provide you a quote when you're ready, listing all of the required pieces.  

 

I would always recommend reaching out to your local store if you have any questions about your upcoming appointment!  We're always happy to help here or in the store for your car electronic technology!

 

Truly, 

JJ|Social Media Specialist | Best Buy® Corporate
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