Add Product

Search Results:

Reply
Member
Posts: 11
Registered: ‎04-11-2017

Re: Ipod not working with USB on Pioneer Car Stereo

I checked and I do have the latest firmware for my Pioneer unit.  8.36

Member
Posts: 11
Registered: ‎04-11-2017

Re: Ipod not working with USB on Pioneer Car Stereo

At the advice of the Car Tech at Best Buy (great dude), I contacted Pioneer support.  This turned out to be the trick:

 

This should be a quick fix, follow these steps to check phone connect settings:
1.Press and hold SRC/OFF button till radio only displays clock

2.Press in the MC dial to display the [MENU]

3. Scroll MC dial to select [SYSTEM ] then press dial in.

4. Scroll to [PHONE CONNECT] the press dial
       - Scroll to iPhone/iPod then click.

       -Then select Wired as connection method.


Once selected press SRC/OFF button to exit system menu.

 

It turns out I had the iPhone/iPod set to 'Bluetooth' rather than 'Wired'.  I did this as part of the setup for the ARC App setup.  The phone still connects to the unit via bluetooth for the phone and "BT Audio", but everything else is through the USB with the iPhone (or iPod Nano) connected.

Posts: 7,865
Topics: 3,417
Kudos: 242
Blog Posts: 24
Solutions: 369
Registered: ‎10-10-2012

Re: Ipod not working with USB on Pioneer Car Stereo

Hey there jfoster1234-

 

I'm glad to hear that between autotech796's advice, the advice of our store autotech and Pioneer, you were able to get this fixed and can truly enjoy your car audio! 

 

Thanks for taking the time to post the fix in case anyone else runs into this issue!

Bill|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Member
Posts: 11
Registered: ‎04-11-2017

Re: Ipod not working with USB on Pioneer Car Stereo

Yes, that is why I posted the fix.  In case someone else runs into the same issue.  Between the 3 sources we got it fixed!  Thanks again!

Geek Squad Agent
Posts: 3,497
Registered: ‎03-20-2012

Re: Ipod not working with USB on Pioneer Car Stereo

I thought it was a bit goofy and I'm glad the autotech was able to get that setting changed to wired. Thanks for the post on your fix and your great follow ups. Have a great day and thanks for contributing to the community!
I am a CAR Geek Squad Autotech, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
Was the question answered click solution and kudos the post?!
New Member
Posts: 1
Registered: ‎12-20-2017

Re: Ipod not working with USB on Pioneer Car Stereo

i have the exact same issue but with a different model that doesn't have the same menu features. DEH-X1910UB. any help out there?

Highlighted
Posts: 3,012
Topics: 69
Kudos: 228
Blog Posts: 4
Solutions: 148
Registered: ‎04-18-2017

Re: Ipod not working with USB on Pioneer Car Stereo

Good Afternoon MikeFong-

 

I'm sorry to hear the issues you are having were similar to that of another community member.  Thank you for joining the Best Buy forums to bring this to my attention, and I appreciate the opportunity to provide some options to better assist you with this mishap!

 

If this Pioneer radio was installed at a Best Buy, please return to speak with the installation bay to locate a time where a warranty check could be scheduled.  I'm personally not familiar with this exact model, but I would recommend the owners manual or speaking with the manufacturer if the radio was not installed by a Geek Squad Autotech.  

 

Let me know if you have any other questions, and we do troubleshoot appointments, per every 15 min.  Both the warranty or troubleshooting appointment can be scheduled by either calling or stopping in to your local Best Buy!

 

Sincerely, 

JJ|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!