I need info on updating my CNV20 firmware AND maps. I see the thread for the map updates has been locked (?). Like most (ALL) the reports on that thread, I too had been turned away from Best Buy (Prattville and Montgomery, Alabama; Both stores) both saying, "They don't do that!" My wife and I absolutely LOVE our CNV20 'cept the fact we can't find or obtain any updates. We've built a new home a couple of years ago, but unfortunately, the maps installed doesn't even show our neighborhood. We have to make "home" a grocer down the highway. 
\ We received the GPS as a gift from sister-in-law. Any way we can find out where in the world NAVTEQ is and if we can ever get updates. Info: We have had "Mildred" for a couple of years now tracking this down. I know, some would say, "Use your SMART phone." I'd rather use a phone for a phone (and here in central Alabama using a cell while driving is ticketable), and a GPS as a GPS. Many thanks.
