12-25-2009 07:02 PM
I have the NS-DV720P. The camera is fine, I can see the video and hear the sound. The problem is when I upload the file to the laptop (Windows Vista, Windows Media Player version 11). Earlier today I was able to see the video in Windows Media Player, but the sound was out of synch with the picture. After reading many of the posts on this site, I downloaded drivers from this site and now I can hear the sound, but the picture is gone. I can upload the file to YouTube and it works just fine, but I really just want to see and hear the video in Windows Media Player. Please help.
Solved! Go to Solution.
12-31-2009 10:30 AM
Welcome to Community@Inisgnia™!
You are experiencing a typical codec issue. Seems the one you installed won't be compatible with the video. You will need to look for the most updated one. You may try with K-lite or CCP (Community Codec Pack)
Insignia™ Support Team
01-12-2010 01:29 PM
|John|Social Media Specialist | Best Buy® Corporate|
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