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Visitor
Posts: 2
Registered: ‎04-26-2015

Unable to download photos from my camera using the SD/MMC Memory Card Reader in Windows 8.1.

Instructions needed.  Camera memory card is corectly installed in S/D/MMC Memory Card Reader.  Blue light is "on".

 

What is the next step to download photos to computer using Windows 8?

Visitor
Posts: 1,496
Registered: ‎10-15-2013

Re: Unable to download photos from my camera using the SD/MMC Memory Card Reader in Windows 8.1.

Hello KittyCat4,

Welcome to Community@ Insignia™!

What is the model number of the memory card reader?  It will start with an NS-.

Regards,
Jeremy
Insignia™ Support

Visitor
Posts: 2
Registered: ‎04-26-2015

Re: Unable to download photos from my camera using the SD/MMC Memory Card Reader in Windows 8.1.

NS-CR2021.

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Visitor
Posts: 1,496
Registered: ‎10-15-2013

Re: Unable to download photos from my camera using the SD/MMC Memory Card Reader in Windows 8.1.

Hello KittyCat4,

Here are the full Windows 8 instructions:

 

  1. Remove the cap on one end of the card reader and plug the USB connector into an open USB port on your computer. Your computer automatically installs the correct drivers.
  2. Insert a card into the appropriate slot. The blue LED lights.
    Caution: Cards must be inserted into the correct slot and in the correct direction; otherwise, you may damage the card and/or the slot. Only insert one card at a time.
    • Cards must be inserted label side up into the SD slot.
    • Cards must be inserted label side down into the microSD slot.
  3. Navigate to Computer, then click on your memory card.
  4. Use normal Windows procedures to open, copy, paste, or delete files and folders.



Regards,
Jeremy
Insignia™ Support