Cameras & Digital Frames

[proplayer44]

I can not find my model number.  Bought maybe a little over a year ago. It the black one that displays HD DV hdmi on it. It has I think 2 or 4 gigs of internal memory.  It keeps showing Memory Full but it is not.  I plugged in into the computer and deleted what was there and then I clicked on the properties of the F drive and it show only a 33 meg drive.  What the heck.  So is it toast?  It will not detect the memory.  There is no SD card slot, it's built in. 

Can you help.

[clifton1]

Did you delete the items in memory or did you format the memory?

[proplayer44]

I deleted them, I did not format it.  The PC is not even recognizing it as a 2 or 3 gig drive.  It sees it as a 33 meg drive.  I did not think formating it was a good idea as I am sure their are some sort of loading or system files on their.

[clifton1]

You may be right about the files. I would think files of that nature would not be on that storage but it is possible. Can you research the camera on the net and find anything. Maybe a manual or instructions.

[John-BBY Social Media Specialist]

Hello proplayer44,

Welcome to Community@Insignia™!

Because Insignia™ has manufactured a number of camcorders, we really need to know the model number to begin researching your issue.  I recommend that you see if you can find your camcorder on our website as both past and present models are listed.  You can begin your search here.  Once you find your model, you can download the owner's manual and other supporting materials.  If you're unable to solve the problem by following the troubleshooting steps in the manual, please let us know and we'll look into the problem for you!

Regards,
John
Insignia™ Support