12-04-2016 08:47 PM
I was given one of your Digital Frames as a gift. It is DPF10ww-16
i can not get the photos to rotate correctly. i have read other messages for help. I have stripped the EXIF info from the photos. None of this has helped. I have 1000's of pictures I want to load to my SD cards and display. Going into each picture and changing it and resaving it is just not an option ...it would take FOREVER. My last photo frame just recently stopped working ....it NEVER had any of these issues. I am sooooooo frustrated with your product, i want it returned unles you can give me a very easy fix for this very irritating problem.
12-07-2016 06:37 AM
Nevermind .... I returned this frame and purchased a different name brand. The directions inside fo that frame gave their website whcih gave VERY EASY directions on how to fix this problem. Too bad insigmia could not do the same for their customers.