Cameras & Digital Frames

[Mikez2]

I have tansfered movies from my Insignia Digital HD Camcorder NS-DV1080P to my computer (Windows 7).  Using the ArcSoft Medialmpression appllication I get sound on the videos, but when I drag them in to the slots for the Movie Maker I get no audio.  Not on the preview or on a burned CD.

Any suggestions?  I don't see Windows 7 listed in the "guide" for this product.  Could it be incompatable with Windows 7? 

Please let me know if anyone has had this issue and resolved it. 

Thanks

Mikez

[John-BBY Social Media Specialist]

Hello Mikez,

Welcome to Community@Insignia™!

Gonza of our Product Support team addresses this issue here.

Regards,
John
Insignia™ Support