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Posts: 2
Registered: ‎01-05-2010

No Audio on Movies made on Movie Maker

I have tansfered movies from my Insignia Digital HD Camcorder NS-DV1080P to my computer (Windows 7).  Using the ArcSoft Medialmpression appllication I get sound on the videos, but when I drag them in to the slots for the Movie Maker I get no audio.  Not on the preview or on a burned CD.


Any suggestions?  I don't see Windows 7 listed in the "guide" for this product.  Could it be incompatable with Windows 7? 


Please let me know if anyone has had this issue and resolved it. 




Posts: 18,231
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Registered: ‎09-29-2008

Re: No Audio on Movies made on Movie Maker

Hello Mikez,

Welcome to Community@Insignia™!

Gonza of our Product Support team addresses this issue here.

Insignia™ Support
John|Social Media Specialist | Best Buy® Corporate
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