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Visitor
Posts: 2
Registered: ‎01-05-2010

No Audio on Movies made on Movie Maker

I have tansfered movies from my Insignia Digital HD Camcorder NS-DV1080P to my computer (Windows 7).  Using the ArcSoft Medialmpression appllication I get sound on the videos, but when I drag them in to the slots for the Movie Maker I get no audio.  Not on the preview or on a burned CD.

 

Any suggestions?  I don't see Windows 7 listed in the "guide" for this product.  Could it be incompatable with Windows 7? 

 

Please let me know if anyone has had this issue and resolved it. 

 

Thanks

Mikez

Posts: 9,122
Topics: 424
Kudos: 635
Solutions: 401
Registered: ‎09-29-2008

Re: No Audio on Movies made on Movie Maker

Hello Mikez,

Welcome to Community@Insignia™!

Gonza of our Product Support team addresses this issue here.

Regards,
John
Insignia™ Support
John|Social Media Specialist | Best Buy® Corporate
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