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John-BBY
Social Media Specialist
Posts: 18,322
Topics: 2,994
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Registered:
09-29-2008
Hello jmp04073,
The manual indicates a few possibilities for troubleshooting: reinstall the battery (the unit may not power on if it's not correctly installed), the battery may be dead and require replacing, or the battery compartment is open. If these steps don't resolve the issue, your camera may need to be serviced.
I hope this helps.
Sincerely,
John
Insignia™ Support
 | John|Social Media Specialist | Best Buy® Corporate Give Kudos if you like this post or Accept as Solution if it answers your query! | | |
