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Visitor
Posts: 2
Registered: ‎09-02-2011

NS-DV111080F - LCD Screen "Over Exposed"/Photographic Negative ?

I recently purchased this camcorder from a friend who was looking to unload it as the screen was "all staticy". I set about testing the unit to find the battery had gone completely dead. After purchasing a new battery (wish they were in stores) I gave it a full charge and fired up the camcorder.

 

The LCD screen has a bright white 'tint' to it, as if it were being over exposed to a bright light source. However, after doing a general pan test recording, it records just fine. Actually better than I had thought it would. This was verified using the USB-AV cable and conneting the camcorder to a TV. It almost looks like a photographic negative. I can see items in the screen, but the screen is difficult to use. This leads me to one question, can this camcorder be plugged into a laptop or computer and still record, so that such unit might serve as a screen?

 

I have tried varying light conditions, indoor and outdoor, even mounting the camcorder on a tripod and letting it sit untouched to see if it is a focus issue, and these steps have failed to this point to resolve it. I have contacted Tech Support, which gave me a couple of options, such as taking it outside at night, but those haven't resolved the issues. I'm hoping someone out there can help. I also intend tomorrow, if I have to, to take it to the Geek Squad and see if they can figure it out.

 

Feel free to ask if you need more details, I'll provide what i can, since it's at home and I'm in the office.

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Visitor
Posts: 1,684
Registered: ‎03-22-2011

Re: NS-DV111080F - LCD Screen "Over Exposed"/Photographic Negative ?

Hello Conroy-VA,

 

I would suggest performing a factory reset on the the camcorder as that will resolve the issue if it is software related and it can be done by following these steps:

 

  1. Turn on the camcorder.
  2. Turn the mode dial to "Set".
  3. Touch the "Factory Reset" icon on the screen.
  4. Finally press the checkmark icon.

If you are still experiencing this issue, then I would do as you plan and take the unit to Geek Squad for assessment.

Visitor
Posts: 2
Registered: ‎09-02-2011

Re: NS-DV111080F - LCD Screen "Over Exposed"/Photographic Negative ?

Tried the factory reset. didn't help. Should I try reflashing the firmware do you think? I went to the Geek Squad and it's $80 just to send the little guy off to be evaluated. Being that I got it from a friend, I have no documentation on the purchase date. I do know he got it as an open box purchase, he at least kept the original box.

 

Is it worth the paying the $80 (wish I could buy the Service Plan for it) to have it looked at, or should I look for another 1080p camcorder?

 

Thanks for all your help, Zac.

 

-Jim

Visitor
Posts: 1,684
Registered: ‎03-22-2011

Re: NS-DV111080F - LCD Screen "Over Exposed"/Photographic Negative ?

Hello Conroy-VA,

 

Ultimately the choice of how your would like to approach this situation is your decision. However, I would suggest checking out the NS-DV720PBL2, it is a 720p camera instead of a 1080p, but you would still be able to capture video in HD.