11-02-2009 05:39 PM
11-04-2009 02:56 PM
Welcome to Community@Insignia™!
As far I can see you seem to be following the proper steps to get your camera charged up.
Now if the green light is not staying on it could be an issue with the unit itself because , as you can see, its a very simple procedure so there's nothing you could be doing wrong at this point.
My suggestion would be for you to try a different USB port on your computer, perhaps try it on a different computer as well, and if the problem continues I would recommend you to bring it back to the store to be tested and fixed/replaced under warranty terms .