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Visitor
Posts: 3
Registered: ‎01-16-2010

NS-DSC7B09 Camera - Pictures washed out

I have an Insignia NS-DSC7B09 7MP Digital Camera and have used it twice with no problems. I just turned it on today to take some pics for ebay, and the pictures are all washed out. I replaced the batteries, adjusted the picture values, took out the memory card, formatted the memory card and even reset the camera, but the pictures are still "washed out" (very bright with hardly any of the subject matter visible). What is the problem and how can it be fixed (IF it can be fixed)?
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Registered: ‎09-29-2008

Re: NS-DSC7B09 Camera - Pictures washed out

Hello mingthegeek,

Welcome to Community@Insignia™!

It sounds like you've tried all of the troubleshooting steps we would recommend.  Your camera is likely in need of repairs; if your puchase was less than one year ago, repairs should be covered by the factory warranty.  Service can be obtained by carrying your product in to the place of purchase.

Regards,
John
Insignia™ Support
John|Social Media Specialist | Best Buy® Corporate
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Visitor
Posts: 3
Registered: ‎01-16-2010

Re: NS-DSC7B09 Camera - Pictures washed out

Thanks, John. Unfortunately I bought it from "Best Buy Outlet" on eBay and, even though they use the Best Buy logo, they state that "Best Buy will not accept returns or offer warranties on products purchased from Best Buy Outlet on eBay." Guess it's just a lesson learned...
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Visitor
Posts: 17
Registered: ‎11-24-2009

Re: NS-DSC7B09 Camera - Pictures washed out

Is the lens clean?  If you are using flash for these pictures, be sure the light from the flash is not bouncing from your finger back into the lens.
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Visitor
Posts: 3
Registered: ‎01-16-2010

Re: NS-DSC7B09 Camera - Pictures washed out

Yes, the lens is clean. I am not using the flash and am using indoors.