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Posts: 1
Registered: ‎10-17-2011

NS-DSC10B Digital Camera lens is stuck in the open position.

My NS-DSC10B Digital Camera lens is stuck in the open position.  Any suggestions for how to un-stick it?  Is it worth sending for repair? Thanks.

Posts: 18,489
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Registered: ‎09-29-2008

Re: NS-DSC10B Digital Camera lens is stuck in the open position.

Hello decarlolisa,

Welcome to Community@Insignia™!

I recommend submitting your camera for repairs as trying to fix the lens yourself might result in damage to the camera. Service can be obtained by carrying your product in to the place of purchase. Please remember to bring along your original receipt for validation of the one-year factory warranty.

Regards,
John
Insignia™ Support

John|Social Media Specialist | Best Buy® Corporate
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