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Posts: 1
Registered: ‎01-02-2011

NS-DPF8IP Plugged in but won't stay on

Received this as a gift on 12/25/10 and plugged it in, set the time and uploaded photos and music easily. Beautiful!Noticed 2 days later that the unit would power off completely and a few moments later would power up all on its own while plugged in to the outlet. Now its completely off and won't power up at all. I checked all connections, which were fine so I moved the unit to another outlet. Powered up on this outlet just fine but within a few hours started again with going on and off. Now its completely off and pressing the power button has no effect. Any ideas?

Posts: 18,033
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Registered: ‎09-29-2008

Re: NS-DPF8IP Plugged in but won't stay on

Hello aleem75,

Welcome to Community@Insignia™!

If your photo frame will no longer power on at all, I recommend that you return to the place of purchase for service/exchange under the factory warranty.  I understand that you received the photo frame as a gift, but the receipt will be required for warranty service.

Insignia™ Support

John|Social Media Specialist | Best Buy® Corporate
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