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Visitor
Posts: 2
Registered: ‎12-21-2010

NS-DPF8IP Photo Transfer From IPhone

I recently purchased the NS-DPF8IP 8" Digital Photo Frame with IPod/IPhone Dock, but have a question/comment about this product.  It seemed perfect to plug in an IPhone or IPod and display pictures on it, but there is no communication between my IPhone and Photo frame to transfer or display pictures.  I did upgrade the firmware to the latest version, but it still does not have the capability to take photos from the IPhone/IPhone Docking Station and transfer them to the internal memory of the photo frame.  I would think that this would be the primary function of a device like this.  Photo Frame.....Photos from the IPhone......?

 

Can this product, or will this product be able to do this now or anytime in the future?

Visitor
Posts: 2
Registered: ‎12-21-2010

Re: NS-DPF8IP Photo Transfer From IPhone

Here's another question(s):

 

Using the cord that comes with the IPhone, which at one end is a USB connector, why can't the IPhone be connected using the cord and pictures be copied to the internal memory of the picture frame?

 

When connected, the frame does not recognize that a USB device is connected.

 

Will another firmware upgrade be coming to fix this?

Posts: 9,174
Topics: 424
Kudos: 646
Solutions: 405
Registered: ‎09-29-2008

Re: NS-DPF8IP Photo Transfer From IPhone

Hello Liquidjim,

Welcome to Community@Insignia™!

I heard from our engineering team about your question:

 

Playing photos from the iPod/iPhone can be accomplished by using the “iPod Direct Control” mode under Home/iPod. You will have to navigate the iPod to the pictures (or video) folder manually (not from remote) and then press the play button.  The image on the picture frame is limited to a 480P resolution.  The remote control can be used to navigate through the photos or videos from the playlist.


Also, the issue may be related to the iPod bring in a case or a silicone skin which would prevent proper connection with the connector.  If this is the case, please try removing the skin and recheck.  A good indicator that the connector is seated properly is that the iPod or iPhone shows a charge symbol.

 

Please let us know your results!


Regards,
John
Insignia™ Support

John|Social Media Specialist | Best Buy® Corporate
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Visitor
Posts: 1
Registered: ‎12-25-2010

Re: NS-DPF8IP Photo Transfer From IPhone

how do I TRANSFER photos from iPod/Phone?

 

The online user guide (page 23, Step 5 "Note") states that this can be done using "memory mode" but offers absolutely no further instruction.

What is that and how do I do it?

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Posts: 9,174
Topics: 424
Kudos: 646
Solutions: 405
Registered: ‎09-29-2008

Re: NS-DPF8IP Photo Transfer From IPhone

Hello Frc1234,

Welcome to Community@Insignia™!

"Memory mode" is a feature of classic iPods.  For instructions to set your iPhone into memory mode, I recommed contacting Apple for further assistance. As my research revealed that this mode may not be available for iPod touch and iPhones, you may need to upload your iPhone photos to your computer and then transfer them to your photo frame.

Regards,
John
Insignia™ Support

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!