06-14-2009 09:51 PM
It seems several people have reported this problem: When I down load to my MAC, all I get is sound. What's the solution?
I have the latest Quicktime. I cannot find drivers for MAC.
Please reasure me that buying your product was not a mistake.
06-14-2009 10:36 PM
I wish that we could 'highlight' this problem so that maybe one of the insignia people can take care of it. I just bought this camcorder yesterday, thinking of all the cool videos I could take to put together a video resume to send to employers near and far- yet all I get is sound too. I have a mac and the recent quicktime as well. I saw on another post that if you insert the mini dvd it has software on there to correct the issue- but i have a MacBook, and it doesn't have the tray that pops out of the side of the computer. Therefore, if i tried to put the mini dvd in it will get stuck, and cost a trip to GR to get it out.
So Insignia- How do mac people fix this? is there something that we can download for it, and can you give us the link?
06-19-2009 11:51 AM
Welcome to Community @ Insignia™!
I reviewed the owner's manual and this camcorder outputs avi files encoded in Xvid. If you do not have the Xvid codec loaded on your Mac, the video will not be displayed and you will hear only audio as you describe. Your solution is to download and install the Xvid codec which can be located via an internet search.
I hope this helps.
06-26-2009 07:39 PM
07-11-2009 09:38 PM
I've been able to view the AVI files with Quicktime by loading the Codecs you recommend, but I can't get iMovie to open these files.
What version of MacOS and iMovie are you using?
11-08-2009 08:40 PM