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Visitor
Posts: 1
Registered: ‎07-13-2009

NS-DCC5HB09 Fuzzy Video

My NS-DCC5HB09 is all of sudden shooting fuzzy or blurry video.  The device worked great for the first week or so, but all of a sudden it seems to be out of focus.  Have I changed anything that would cause this or is it a defect in the device?
Posts: 9,106
Topics: 424
Kudos: 627
Solutions: 400
Registered: ‎09-29-2008

Re: NS-DCC5HB09 Fuzzy Video

Hello edfox71,

Welcome to Community@Insignia™!

The owner's manual lists the factory default settings on page 24.  My first recommendation would be to reset the camcorder to the original settings and see if the problem persists.  If this doesn't resolve the issue and you're within your purchase exhange and return period, I'd recommend pursuing an exchange.  Otherwise, service may be required for your camcorder.  I hope this helps.

Regards,
John
Insignia™ Support
John|Social Media Specialist | Best Buy® Corporate
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Visitor
Posts: 2
Registered: ‎09-02-2009

Re: NS-DCC5HB09 Fuzzy Video

edfox71,

 

    I've just run up against the same problem.

 

    What did you end up doing tofix it?

 

-DChiz

Visitor
Posts: 41
Registered: ‎06-09-2009

Re: NS-DCC5HB09 Fuzzy Video

I am not positive but try this. On the side opposite on the screen there is a SMALL switch. Make sure it is pulled all the way down. This is for taking close up pics and movies. If left in the close up mode  it will blur your pics and vids. Good luck.
Visitor
Posts: 2
Registered: ‎09-02-2009

Re: NS-DCC5HB09 Fuzzy Video


@othertrucker200 wrote:
I am not positive but try this. On the side opposite on the screen there is a SMALL switch. Make sure it is pulled all the way down. This is for taking close up pics and movies. If left in the close up mode  it will blur your pics and vids. Good luck.

Yep, tried that every which way as soon as the problem showed up. No effect. Behavior is as if it is permanently stuck on the shortest range because the picture is clear when the target is 5-8 inches away.

 

I've also tried flipping every software switch available and telling the system to reset to factory default - no luck! Pity there isn't a manual focus control (or Macro mode isn't under software control - the macro switch they have looks and feels very mushy and prone to problems)

 

I've concluded that I'll have to return the unit. Now where did that receipt get to...

 

-DChiz

 

PS: Thanks for the suggestions!! But I've been working with software products since MS-DOS 1.1 so I try adjusting *everything* before I start complaining! :-D

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Visitor
Posts: 3
Registered: ‎10-01-2009

Re: NS-DCC5HB09 Fuzzy Video

Hi

 

My camera has the same problem.

 

I suspect a faulty macro/portrait/standard switch as well.

 

Has there been a fix for this?

 

H