Cameras & Digital Frames

[Tamama]

Hi, I recently bought a Insigma digital camara from Best Buy, & for some unknown reason when I fully turn it on, it won't stay on. It will turn right back off after I let go of the power butten on it. The battery is fully charged up & everything, but every time I turn it on & let go of the power butten, it turns off. Can someone please help me fix this problem, so I use it in the near future?

[John-BBY Social Media Specialist]

Hello Tamama,

Welcome to Community@Insignia™!

I'll be happy to look into this concern if you'll please reply with the camera model number. 

Regards,
John
Insignia™ Support

[Gonzalo-INSG]

Hi Tamama,

You will need to be 100% sure that the batteries are fully charged since that usually is the main reason for the camera to turn off. Also, keep in mind that on the menu, you will need to setup the kind of battery you are using. However if you are able to get it to work while pressing the power button, then you may want to take it to the place of purchase for service if you are still under warranty. 

Thank you,
Gonza
Insignia™ Support Team