Cameras & Digital Frames

[Ishi]

Hi there! Just got this camera for my son for Christmas and when I try to click in the SD card it doesn't stay. It just pops back out.  I know I'm putting it in the right way so I'm not sure what else to do. Just return it??

-Alicia V.

[John-BBY Social Media Specialist]

Hello Ishi,

Welcome to Community@Insignia™!

I would recommend first trying a different SD/SDHC card to see if you continue to have trouble inserting the card. You may also wish to speak to one of the digital imaging associates (or Geek Squad) at the place of purchase as they will be able to work with your camcorder in person. If necessary, you may wish to exchange the card or the camcorder if they are indeed defective.

Regards,
John
Insignia™ Support