Cameras & Digital Frames

[palealoccsta]

Hello 

I'm having trouble with my Insignia 10. Megapixel NS-DSC1110A. There is this green screen with the word "insignia" on it and useually the screen dissapers after a few momments then allows me to view out the lens as useual but now the screen seems stuck on the green screen when i turn it on and wont go away. So im just curious if you could help me to fix my camera please.

Thank you-Breanna {edited per Forum Guidelines}

[John-BBY Social Media Specialist · Accepted solution]

Hello Breanna,

Welcome to Community@Insignia™!

Try this: remove the batteries from the camera and let it stand for a few minutes. Then install fresh batteries and power your camera on. If the problem persists after this step, the camera may need repairs. Service can be obtained by carrying the unit in to the place of purchase. Remember to bring along your original receipt for validation of the one-year warranty.

Regards,
John
Insignia™ Support