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Visitor
Posts: 1
Registered: ‎07-24-2009

I AM HAVING PROBLEMS WITH MY NS-DCC5HB09 TURNING ON AND STAYING ON.

I AM HAVING PROBLEMS WITH MY NS-DCC5HB09 TURNING ON AND STAYING ON. I HAVE CHARGED THIS THING FOR 3 TO 6 HOURS AND I AM STILL HAVING PROBLEMS GETTING IT TO STAY ON. IF I HAVE IT CHARGING WITH THE USB IT WILL COME ON BUT IT WILL NOT DO ANYTING. I GOT IT AS A GIFT FROM WORK AND HAVE USED IT ONCE AND WAS USEING IT AS A CAMERA AND IT WORKED GREAT NOW I HAVE A SOMETHING TO RECORD FOR MY SON AND CANNOT GET IT TO WORK I HAVE ONLY HAD IT A FEW WEEKS AND I REALLY NEED IT TO WORK WHAT CAN I DO??
Visitor
Posts: 41
Registered: ‎06-09-2009

Re: I AM HAVING PROBLEMS WITH MY NS-DCC5HB09 TURNING ON AND STAYING ON.

Try using the wall charger. It will record while charging on the wall charger. Just press the ON button.
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Visitor
Posts: 1,174
Registered: ‎04-07-2009

Re: I AM HAVING PROBLEMS WITH MY NS-DCC5HB09 TURNING ON AND STAYING ON.

Hello lizasuem and welcome to the forums.

 

The issue seems to be the battery not holding a charge, or the device not properly charging the battery.

I would recommend you to get the purchase receipt or information and return to the store of purchase for assistance under the warranty.

As an alternative you can contact Best Buy PartSearch department to get a new battery.

 

Regards,

Gonza